Cloud Contact Center

Cloud Contact Center Solutions offered by IQAutodial.com helps contact centers increase the efficiency, productivity and market share. Our Cloud Contact Center Solution doesn’t require any expensive hardware or software. Start with ACD, IVR and integrate CRM, API, Dialers. Quality management, reporting and analytics using Web based Admin Tool.

Call + Lead Management

  • Dedicated User Extensions FOR Direct Calling
  • Personal Voicemail & Team VoiceMail
  • 3-way Conference and Call Transfers
  • Interactive voice response
  • Upload and download of customer lists
  • Internal DNC and Blacklist

Support and Enhancement

Free Technical Support 24*7 by Phone, Live Chat or Remote Login

You don’t need to buy, maintain or upgrade hardware, Pay only for what you use each month. Automatic software updates will happen at regular intervals.

High Level Data Protection

IQ Autodial provides High Level Data Protection. Using our High Level Data Encryption your agent’s web browser and the database where you have stored your data on our hosted servers is fully secure. We use sophisticated encryption algorithm to secure your vital data.

Read more

CRM Integration

  • Matching inbound and outbound call information with CRM data
  • Control Calls: Recording, Parking, Conference, click to Dial etc
  • Automatically saves call logs when a call ends
  • Provides a single, multichannel administrative environment

Read more

Our Price

Small

$15

Monthly per agent

  • Outbound Dialing
    • Predictive**
    • Progressive
    • Manual
  • Inbound IVRs & ACDs
  • Do not call list
  • 6 months data storage
  • VoIP service
    • IQ autodial VoIP
    • UYOV (Use Your Own VoIP)
  • Support (24x7)
    • Web Ticket
    • Live Chat
  • Setup Fee: $15 Per Agent

Medium

$20

Monthly per agent

  • Outbound Dialing
    • Predictive**
    • Progressive
    • Manual
  • Inbound IVRs & ACDs
  • Do not call list
  • 6 months data storage
  • VoIP service
    • IQ autodial VoIP
    • UYOV (Use Your Own VoIP)
  • Support (24x7)
    • Web Ticket
    • Live Chat
  • Setup Fee: $20 Per Agent

Large

$25

Monthly per agent

  • Outbound Dialing
    • Predictive**
    • Progressive
    • Manual
  • Inbound IVRs & ACDs
  • Do not call list
  • 6 months data storage
  • VoIP service
    • IQ autodial VoIP
    • UYOV (Use Your Own VoIP)
  • Support (24x7)
    • Web Ticket
    • Live Chat
  • Setup Fee: Free

Enterprise

$30

Monthly per agent

  • Outbound Dialing
    • Predictive**
    • Progressive
    • Manual
  • Inbound IVRs & ACDs
  • Do not call list
  • 6 months data storage
  • VoIP service
    • IQ autodial VoIP
    • UYOV (Use Your Own VoIP)
  • Support (24x7)
    • Web Ticket
    • Live Chat
  • Setup Fee: Free

*30-days-free trial does not include the add-ons. An active SIP/VoIP service (either via our integrated IQ Autodial VoIP SIP services or 3rd party SIP carrier through the UYOV add-on) is required to activate the service. Proof of identification (government-issued photo identification and recent utility bill - driver's license, passport, cable, water, electricity etc.) is required to get started with all subscriptions.

**Predictive dialing works best with 10 agents or more.

***Available via UYOV add-on.

Live demo: https://pbx115.iqautodial.com