Cloud Contact Center

Cloud Contact Center Solutions offered by IQAutodial.com helps contact centers increase the efficiency, productivity and market share. Our Cloud Contact Center Solution doesn’t require any expensive hardware or software. Start with ACD, IVR and integrate CRM, API, Dialers. Quality management, reporting and analytics using Web based Admin Tool.

Call + Lead Management

  • Dedicated User Extensions FOR Direct Calling
  • Personal Voicemail & Team VoiceMail
  • 3-way Conference and Call Transfers
  • Interactive voice response
  • Upload and download of customer lists
  • Internal DNC and Blacklist

Support and Enhancement

Free Technical Support 24*7 by Phone, Live Chat or Remote Login. You don’t need to buy, maintain or upgrade hardware, Pay only for what you use each month. Automatic software updates will happen at regular intervals.

High Level Data Protection

IQ Autodial provides High Level Data Protection. Using our High Level Data Encryption your agent’s web browser and the database where you have stored your data on our hosted servers is fully secure. We use sophisticated encryption algorithm to secure your vital data.

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CRM Integration

  • Matching inbound and outbound call information with CRM data
  • Control Calls : Recording, Parking, Conference, click to Dial etc
  • Automatically saves call logs when a call ends
  • Provides a single, multichannel administrative environment

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Company

Founded in 2011, IQ Auto Dial is an international telecom solutions provider based in NE, UNITED STATES and is specialized in the custom design, development and deployment of Auto Dialers, Predictive Dialers, Progressive Dialers and the related API.

IQ Auto Dial provides user friendly, innovative and interactive voice and text connectivity product and solutions to over 185 customers worldwide. The company is dedicated to provide all range of Auto Dialer products, solutions, API, Integration and support to all types of businesses all over the world.

Our customers range from Government Agencies, NGOs, Technical and Customer Support Centers, Marketing Agencies, SMBs and Large Enterprises.

IQ Auto Dialer rides on a highly talented, creative and passionate team of technical experts who are master of various fields related to telecom, VoIP and Cloud based software development.

IQ Auto Dialer works on single philosophy of providing 100% customer satisfaction to all of our esteemed clients and to contribute our commitment and quality of products in their success in the market.

The creative and talented employees of IQTechline are its pillars and we take special measures for that which includes Employee Retention Program, Several HR Initiatives, Flexibility, and Adventure Tours & Forest Camping from time to time to rejuvenate our employees.

Service We Provide

Our Mission

  • To fill the gap of technology in world's Call Centers, Tele marketers, Government offices and other Organisation by providing them with an innovative ad-on tool to make their calling experience an awesome one.
  • To serve our customers all over the world with a world's best Auto Dialer software which can be scaled to run 1000's of calls at once with lots of inbuilt features.
  • To ensure growth and success of all of our customers, clients who are using our software, our employees and all the stakeholders involved.

Our Vision

Our Vision is to provide you with most innovative and most cost effective VoIP based Auto Dialer Software and serve you in the growth of your business. Our vision is to always provide you with an international level of quality assurance and customer satisfaction to you while you are using our software and solutions.

Why Choose Us

WE ARE PASSIONATE

We started this company with an inspiration and passion to provide quality services and we are glad to say that in last 5 years we have established ourselves as one of the most respected companies in this field. Our accomplishments speak about themselves which makes us a leading Software Development Company in the United States.

HONEST AND DEPENDABLE

Honesty is not just our policy but it is like the air we breathe each moment. Hence you can depend on our software and our commitments towards you for providing you with the best in class services and solutions to fulfill all of your requirements and we will be always ready to assist you 24*7 in case you need some assistance of any sort.